Curitiba, Brazil - DOP - 3120420 Job Description: Role Purpose - The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs._ Do Support process by managing transactions as per required quality standards - Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue_ - Update own availability in the RAVE…